geekchick: (flamethrower)
[personal profile] geekchick
Starting in May, eBay sellers can no longer leave negative or neutral feedback for buyers. Oh yeah, THAT'S a good idea.

Date: 2008-02-07 08:10 pm (UTC)
From: [identity profile] quasigeostrophy.livejournal.com
See icon. :-)

Date: 2008-02-07 08:35 pm (UTC)
From: [identity profile] penk.livejournal.com
Yeah, I'm skeptical about this whole change. Ebay is undergoing a huge upheaval now (see recent news items), and rather than do what I feel they must to keep competitive (redesign their goddamned awful pages would be a great start), they're fiddling with the balance in the system.

AFAIK, the balance is not what's making people dissatisfied with ebay. It's the 1998-esque UI and lack of decent tools that has made it a nightmware to work with.

Not that I have any opinion on the subject or anything.

Date: 2008-02-07 08:42 pm (UTC)
From: [identity profile] tisiphone.livejournal.com
Yeah, I'm not sure how I feel about that. On the one hand, I can see the intent - to break the retaliatory negative feedback cycle, which is a big problem on eBay (let's say that, as a buyer, I choose who I bid on stuff from very carefully). On the other hand, there really are some crap buyers out there, and eBay doesn't have any mechanisms in place to stop them. I really think some kind of "Feedback review" process that would let a buyer (or a seller) complain about retaliatory feedback would be a way better solution.

Date: 2008-02-07 09:36 pm (UTC)
From: [identity profile] stitchinthyme.livejournal.com
I really think some kind of "Feedback review" process that would let a buyer (or a seller) complain about retaliatory feedback would be a way better solution.

But that would require work on their part...and we can't have that, can we?

Date: 2008-02-07 11:18 pm (UTC)
From: [identity profile] tisiphone.livejournal.com
Oh no, definitely not!

Date: 2008-02-07 10:34 pm (UTC)
From: [identity profile] vokzal.livejournal.com
Are there options other than ebay that people would consider using these days?

Date: 2008-02-08 12:45 am (UTC)
From: [identity profile] plaidsheep.livejournal.com
Probably because some flea-bay lawyer (Harvey Birdman Attorney at LAW!!!!) told them that folks is gittin mad when sellers call them deadbeats an 'dat 'dey was gonna git sued if 'dey kept on lettin sellers call 'em deadbeats.

der

Date: 2008-02-08 12:59 am (UTC)
From: [identity profile] brian1789.livejournal.com
I could agree with their step, if they made one change... allowing sellers to somehow flag non-paying buyers. Fundamentally, that's the buyer's only responsibility anyway, to write a check.

Date: 2008-02-08 07:10 am (UTC)
From: [identity profile] hnybny.livejournal.com
I actually think this might be a good idea. I purchased an item a month back and the guy sat on the package and didn't mail it until I hounded him for over a week. I eventually had to request his phone number and he claimed he'd sent it the day before. I checked the ship date and he didn't do it until the day he'd called me. I really wanted to report that in my feedback, but I thought he'd do a knee-jerk one back at me for it. I paid same day, sent emails, called and basically did everything I could to communicate, he didn't. Now, I'm going to wait until May so I can be completely honest.

Date: 2008-02-08 08:46 pm (UTC)
ext_481: origami crane (Default)
From: [identity profile] pir-anha.livejournal.com
then i will stop using ebay. feedback percentage of 99%+ is how i decide whether to bid on an item at all. if i won't get that anymore, i rather not bother since ebay doesn't give me any other way to assess the reliability of a seller.

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