Aug. 23rd, 2001

aaaugh!

Aug. 23rd, 2001 06:54 pm
geekchick: (Default)
An hour (exactly 60 minutes, I'm not exaggerating) on hold with Earthlink, followed by 45 seconds with a customer service agent to cancel my account. Why the @#$% can't they let you cancel your account online? I mean, they ask for user name and last two characters of your password. I could just as easily give that information fraudulently over the phone as I could online. I suppose the point is that they want to make it so annoying to cancel your account that it's just easier for you to let them keep billing you. Frankly, that's why I still had my account. And the joyous part is that now I have to call a different number to cancel my Mindspring account. They're now the same company, but different customer service numbers.

At least that's one more thing to cross off my to-do list. I don't know how I'd ever get anything done without my whiteboard.
geekchick: (Default)
This movie looks like it's going to be pretty funny.

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