(no subject)

[geekchick]

Apparently, according to the Cox tech who came out yesterday, the reason our net connection wasn't working more than intermittently for the last week or so was because we were using 10.x.x.x addresses internally rather than 192.168.x.x and their side of things is only set up to recognize 192.168.x.x. o_O (For those who aren't also going "o_O" to that explanation: "Er, no. That's really not the problem." )

So.

Any of you fine folks out there have Verizon FiOS and opinions you'd like to share about your experience with it, particularly with tech support?

Comments

[smillaraaq.livejournal.com]

Clearly you're just supposed to wait until they start carpet-bombing your home with multiple advertisements every week, including door-hangers and hand-delivered oversized express-mail envelopes. Then, when they've softened you up with a few months of this ad saturation, you'll be ready for the door-to-door chap to ring on your doorbell and drive your dogs into a frenzy, dragging you out of your hard-won achey, feverish, flu-riddled slumber at an ungodly early hour so he can sing the praises of Verizon FiOS to your now thoroughly-receptive ear!

...not that I'm still BITTER or anything, no.

(I'm quite happy with Speakeasy. Reliable service, clueful tech support, no piles of snail-mail-spam to ditch in the recycling bin every damn week...and really, the only time their marketroids did anything *remotely* annoying, they GROVELLED when I kvetched about it. Works for me, that does.)

[geekchick]

We had Speakeasy at our last place and liked it. What we could get (IDSL) wasn't particularly fast, but it was pretty reliable. At the time we moved into our current place, DSL wasn't available and so we went the cable modem route. Verizon's been out putting in fiber in our neighborhood in the last few months though, so maybe we do have another option or two now. As much as I hate the idea of giving Verizon any more money, I'm not sure whether they or Cox are the lesser of many evils at this point.