[identity profile] crouchback.livejournal.com 2008-07-24 02:44 pm (UTC)(link)
Trick 3 reminded me of kibitz (http://expect.nist.gov/example/kibitz.man.html), which appears to still be on the University of Chicago (http://www.uchicago.edu) cluster machines. I used to use that to sort users through troubles.

[identity profile] gloriajn.livejournal.com 2008-08-04 09:09 pm (UTC)(link)
Top 10 Concepts That Every Software Engineer Should Know - ReadWriteWeb

Thanks so much for posting these links. The one above will especially be helpful for me in my job. I'm not a Software Engineer, but I help place them, usually at Microsoft. Now, I feel I understand their duties a little bit more.